FAQS

General questions

A consulting institution established in 2023 in the field of business services and direct support for the business sector, providing fully automatic directions and solutions to all problems of institutions and companies.

If you are looking for speed in performance, accuracy, and complete confidentiality in completing all business services, Mazaya is your ideal choice.

Mazaya Services offers a wide range of services amounting to more than 500 services that establishments need within the Kingdom of Saudi Arabia. Whether through its team or through partnership with Etmam partners, it has a qualified team and partners to complete the services with high accuracy and in a short time. Among these services are:
Investor services.
Zakat and tax services.
Training and qualification services.
Trademark registration.
Transferring ownership of establishments and liquidating them.
Transferring legal entities to enterprises.
Cooperative insurance services for establishments.
Business and legal consulting service.
Electronic design and marketing services.
Legal services (judicial representation of establishments).
Extracting commercial records and licenses for establishments.
Entemal services for payroll management (wage protection system).
Establishing companies and institutions of various types.
Managing electronic services for establishments (Mazaya packages).
Direct support services and finding a solution to the problems of establishments on government platforms.

Companies
Factories
Individual institutions

Yes, as Mazaya has qualified teams and advanced technical systems to manage this.

 

Yes, Mazaya is happy to provide all services for mixed and foreign companies and all the services of the Ministry of Investment.

 

Yes, Mazaya Services was honored during the recent period to sign annual contracts with many companies to manage electronic services for government platforms, and these contracts are subject to terms and conditions.

All services are provided to customers remotely or by visiting the headquarters in Al-Khobar.

 

Dear customers, you can request the service through the following addresses:
Mobile 0581301879
WhatsApp 0581301879
Service request icon on our website at the following link: mzayaa.com

All service amounts are paid in advance after sending a price quote with service details to the customer, and there is an installment service.

Service packages

The expected time for completing the application is two business days from the date of receipt when the required documents are completed. In the event of a delay with the relevant authorities, the customer will be notified of this.

Yes, the subscription amount can be paid in installments for the Gold and Platinum packages only.

 

Yes, Mazaya provides all services for mixed and foreign companies and all the services of the Ministry of Investment.

 

Contract services include audits for government agencies and include managing government agencies’ services for the client, while packages depend on the chosen package and do not include government audits, but rather manage electronic services only.

Customer inquiries are answered during official working hours from 8 am to 12 pm.

No, the package services are provided for one customer record during the subscription period.

 

Yes, during the recent period, Mazaya Services was honored to sign annual service contracts with many companies to manage electronic services for government platforms, and these contracts are subject to terms and conditions.

The subscriber can choose the time to activate the subscription, either by activating the subscription immediately after paying the subscription amount or on the next day from the date of payment. The subscription will be effective for a calendar year.

 

The service can be provided to the subscriber only in emergency cases.

Mazaya bears responsibility for subscribers' government documents during the facility's subscription period.

Mazaya bears responsibility for subscribers' government documents during the facility's subscription period.

A system that aims to enable business owners of small and medium enterprises to organize their situations for all electronic services of all government ministries, taking into account the rights of the subscriber to be fully informed of every procedure being worked on by the contracts and packages employees.

Beneficiaries of the service (institutions, companies) and for more information, you can contact: 0581301879

You can activate the subscription to service packages via the website without the need to visit its headquarters.

Yes. According to the cancellation policy in the contract concluded with the service provider Mazaya.

 

You can pay after accepting the price offer presented to you by Mazaya Company through the payment channels available on the company’s website.

 

After submitting your application, you will join our waiting list. After one business day, the Mazaya team will contact you regarding the status of the application.

 

Mazaya platform is a secure platform that enjoys complete confidentiality and works to preserve the privacy of the customer’s identification documents.

 

Applications are submitted electronically through the platform, and beneficiaries can visit Mazaya’s main headquarters.

 

Yes, you can send the request at any time, and the specialized employee will respond during official working hours.

Yes, an employee can be added after paying the fees depending on the type of customer package subscription.

Yes, it is possible, according to the desire of the facility owner, to delegate another user during the subscription period.

Yes, it is possible, according to the desire of the facility owner, to delegate another user during the subscription period.

Orders from the site

It only takes 30 minutes to process your order during business hours, but you can definitely expect your order to be fulfilled the next day. If there is a technical glitch on the site or your identification documents are not ready, a delay may occur that does not exceed 48 hours.

Inquiries during business hours are usually answered within just a few minutes.

The Mazaya platform is a safe platform that enjoys complete confidentiality and works to preserve the privacy of identification documents.